Are you a legitimate company?
Yes, we are a professional mail order service licensed to sell and distribute pharmaceutical products. We have been established for over five years, supplying original, high-quality anabolic steroids and bodybuilding related products, prescription-free over the internet.
What is the quality of your products?
All of our products are 100% original and come directly from world-famous medicine distributors, and you can feel this from the first injection or tablet. The brands we stock are Alpha Pharma, BioScience GmbH, British Dispensary, British Dragon, GenSci, LA Pharma, Max Pro and many others.
Is it legal to purchase these products?
Since laws differ from country to country, we recommend that you contact a qualified lawyer regarding the regulations and restrictions of your country.
Do I need a prescription to order?
A prescription is NOT required to order our products.
How long is the whole process of ordering and shipping?
When you order from us, we will email you an order confirmation containing the list of purchased products.
As soon as we receive your payment, we will process and dispatch your order within 2-5 business days. Shipping time will depend on various factors such as method of shipping, postal service efficiency, customs clearance, international transit, which is why we can only give you an approximation based on our statistics and former experience.
Usually, shipping to the USA (where most of our customers come from) takes from 7 to 15 business days once you receive a tracking code.
What is the maximum amount I can order at one time?
There are no restrictions on how much you can order at one time. However, you should seek advice from a trained individual regarding the quantity you are permitted to import to your country since there may be import regulations in place for those specific product quantities.
We advise first-time customers to perform a test purchase, and if you are satisfied with our services, we will be happy to assist you further.
How can I pay for products?
We are one of the few online steroid shops that accept major credit cards for payment.
However, we do not recommend that first-time customers use their credit cards to place orders totaling more than $750. Clients who place orders of more than $750 should pay by bank transfer, money transfer (such as Moneygram), or in Bitcoin. Customers who use these payment methods do not need to be verified, and they receive a 10% discount on goods every time they pay with a credit card.
Customers who order for the second time will receive a discount on their next order and can pay with a credit card for any amount.
How is my payment processed?
We may ask you to verify your order after you’ve made a credit card payment. This is why we must have your current phone number. If your order fails to pass our verification or we are unable to contact you, your credit card payment will be declined, and you will be asked to pay using one of the alternative payment methods listed above.
Only after your payment has been validated and passed our antifraud check will your card be charged. Approved payments are usually processed and cleared within 1-2 business days, and your order will then be ready to ship.
Why hasn’t my credit card been charged after I placed an order?
Your card will not be debited right away once you make a transaction. The verification procedure can take anywhere from 2 hours to 2 days. Please contact us if your card isn’t charged within 2 business days of your order, and we’ll look into it.
My delivery address is different from my billing address.
This is not a problem as long as the names on the credit card and the shipping destination are the same. But in case we are advised by the payment gateway to check this order, please be prepared that we will need additional verification.
If your billing country is different from your shipping country, we will require you to pay via an alternative payment method.
Can I pay via bank transfer and are there any advantages if I choose this payment method?
Any order paid by bank transfer is eligible for a 5% discount. We’ll also pay for your bank transfer fees. For example, if your order totals $400 and you prefer to pay via bank transfer, the total amount you’ll need to send is $400 – $20 (5 per cent discount) – $40 (bank transfer charge) = $340.
If your order total exceeds $750, we will give you a 10% discount on top of any other discounts you may be eligible for (returning customer, promo code, or special promotion discounts), plus we will compensate your bank transfer fees.
European customers can make payments to our EU bank account through Uberweisung (Germany) and IBAN transfers. SEPA transfers are free, and you will receive a 10% discount on all orders.
Payments made by bank transfer are handled and cleared within 1-2 business days and do not require any verification. As a result, you will receive your order sooner.
What discounts do you offer?
We currently have the following discounts available:
If you pay with bank transfer, money transfer, or Bitcoin, you’ll get a 5% discount on orders under $750.
If you pay with bank transfer, money transfer, or Bitcoin, you will receive a 10% discount on orders totaling more than $750.
Any order placed by a returning client will receive a 5% discount.
Any order valued at more than $750 placed by a returning client will receive a 10% discount (no matter what payment method was chosen).
In addition, we provide a variety of seasonal deals and promotions, such as discounts on our steroid cycles.
How are products shipped?
We process your order and provide a tracking code for delivery within 2-5 business days after successful payment.
We ship using EMS (USPS) traceable shipping, which requires a signature upon delivery. The USPS website allows you to track all of your packages.
How are bulk or large quantity orders shipped?
If your order is too large to fit in the same shipment envelope as a small order, we will divide it into the appropriate number of shipments. No matter how large your order is, we guarantee the same level of discretion and packing as a small order. Furthermore, you will only have to pay the shipping price once, regardless of the quantity or size of the order.
How long does the shipping process take?
The estimated delivery time is 5-17 working days, depending on the destination.
5-12 business days to the USA, Canada, Europe and Asia
8-17 business days to South Africa
Is there a possibility of a shipping delay?
Because shipping time is affected by a variety of factors such as postal service efficiency, customs clearance, international transit, and so on, we provide an estimate based on our statistics and previous experience.
Typically, 80-85% of airmail packages arrive within ten business days, and 15-20% arrive within ten to fifteen business days. This is due to inconsistencies among postal representatives, not to services supplied by us. The main cause of a delay is customs clearance in the country from where the products are being shipped, as well as customs clearance in the destination country. This is the most common reason why your tracking code does not move or change for five days.
Every international shipment typically goes through the local and national postal services in the country of origin, followed by exportation and shipment transfer through ports of exit, transit to the destination country with international postal service, importation (customs clearance), and finally the local and national postal services in the destination country. The delivery time is affected by each subsequent step. Even if the bulk of these stages are completed successfully and on time, inefficiency or temporary inactivity in any one of them is enough to cause the delivery time to exceed the customary and allotted time frame.
Do you ship to P.O. Boxes?
Yes, we also offer shipping to P.O. Box addresses.
Is a signature required for shipping and why?
Yes, our shipping method necessitates your signature upon arrival. This enables us to defend any false chargebacks in the event that a customer receives their order but claims they never received it. We have a 99% success rate of winning such credit card disputes because we provide correspondence with our customer, their order details, pictures of our parcel and confirmation from the postal service that the item was delivered. On the contrary, every fake dispute damages the customer’s credit record and affects their credit history, as well as causing them to pay anywhere from $25 to $200 for the illegal dispute.
Where do you ship from?
Shipping is arranged from India, Singapore, Thailand and Europe. The name of our business is not printed on any packages, and shipments are sent from a variety of locations to ensure maximum discretion and the best chance of arrival.
Which countries do you ship to?
We ship worldwide.
What if a package is seized by customs?
We have a 99.9% successful delivery rate to the USA, Canada, Europe and South Africa. We offer redelivery or credit towards a new purchase on our site even if products are confiscated (a 1 percent chance based on our statistics over the years). All we need is an official statement from the post office or customs confirming the shipment has been halted, and we’ll arrange for a fresh delivery within three business days.
Why does the shipping site state that tracking isn’t available?
Why does the shipping site claim that tracking isn’t available?
Because the shipment travels from our delivery center to the logistics warehouse and must clear customs there, tracking is only possible after 72 hours. Please notify us if a tracking code does not appear in the system after three business days, and we will look into it.
We advise customers in the United States to wait until the item arrives in the country. After that, you can track your package using the USPS website. To get the most up-to-date information on your delivery status, we recommend entering your email address on the USPS website.
My tracking code does not move.
This usually occurs when things are being held at customs and are awaiting clearance. It does not necessarily mean there is a problem. However, if your tracking code doesn’t show any progress after ten days, please let us know, and we’ll look into it. We also recommend using the tracking code to contact your local EMS (USPS) office for more information on where your item is presently located.
My order arrived, but it’s incomplete? What should I do?
If you encounter this issue, please let us know. We’ll need you to take a picture of what you received, including the packaging labels, and send it to us. This will aid us in determining what happened and prevent such issues in the future. In most cases, we will respond with the investigation’s findings within two business days. As a result, we can compensate you with the redelivery of missing items, a partial refund, credit against a future purchase, or a discount coupon.
How can I contact you?
Because our services are designed to be delivered online and globally, you are welcome to contact our sales department via our website’s Contact Us page.
We usually respond to email requests within 24 hours, but it may take up to two business days for us to respond. Due to the time difference between our support team’s working hours and your region, email requests made on Friday may only receive a response on Monday.